Canada Post Labour Disruption Impact to York Region Services

• Customers unsure of their local office may contact their caseworker by calling 1-877-464-9675 

• Customers may also connect with their caseworker to switch to receive payment by direct deposit or Reloadable Payment Card  

• If applying for financial assistance through Ontario Works or Emergency Assistance, please call 1-888-999-1142                                                     

York Region Transit (YRT) customers seeking eligibility for Mobility On-Request Paratransit can can drop off applications at York Region Transit (Mobility On-Request) headquarters at 55 Orlando Avenue in the City of Richmond Hill and Access York in Newmarket at 17150 Yonge Street during regular business hours (8:30 a.m. to 4:30 p.m.).

During the Canada Post disruption, please do not mail your payment; payments can be made online at paytickets.ca, by phone at 905-898-0425 or 1-877-331-3309 (Monday to Friday from 8:30 a.m. to 4:30 p.m.) or in person.

If you wish to request a trial, or submit any other application, please email us at @email or attend in person at 17150 Yonge Street in the Town of Newmarket; visit Tickets and Summons for information about ticket options 

For additional information, please visit york.ca/Courts 

Automated Speed Enforcement (ASE) Penalty Orders

At this time, all York Region ASE cameras on Regional roads continue to be operational and issuing penalty orders for speeding. Signage remains in place.

York Region will continue to follow all regulatory requirements related to penalty order timelines. Regulatory timelines outline that penalty orders must be imposed within 23 days of the contravention taking place, and are deemed served 7 days following the date of mailing or couriering. The Region and all municipalities that run automated enforcement programs are required to comply with those regulations. Penalty orders that will not be able to be imposed and served within the timeframe will be discarded because they would not comply with the regulation.

If you received a penalty order that was mailed before the Canada Post service disruption but arrived after the 30-day period to request a review, please contact the Administrative Penalty Tribunal office directly. You may be eligible to request an extension due to the mail delay.    

Payments can be made online at york.ca/paymypenalty, by phone at 1-888-448-0000 (Monday to Friday from 8:30 a.m. to 4 p.m.) or in person at York Region’s Administrative Penalty Tribunal, at 17150 Yonge Street, 2nd Floor, in the Town of Newmarket. Requests for dispute can be made online, through [email protected] or in person at York Region’s Administrative Penalty Tribunal.

Public Health

To inquire about mailings regarding immunization or dental programs, please contact Access York at 1-877-464-9675 (TTY: Dial 711), Monday to Friday from 8:30 a.m. to 4:30 p.m.

• Applications for subsidized housing can be submitted at york.ca/ApplyForHousing  

• Paper application forms can be picked up and returned once completed, Monday to Friday between 8:30 a.m. and 4:30 p.m. at the following York Region office locations:  

• Newmarket: 17150 Yonge Street (main floor reception desk) 

• Keswick: 24262 Woodbine Avenue (main floor reception desk) 

• Richmond Hill: 50 High Tech Road (3^rd floor reception desk) 

• Vaughan: 9060 Jane Street (main floor reception) 

• Completed applications can also be faxed to 905-830-5023, emailed to @email or placed in the 24-hour Drop Box outside the main entrance of 17150 Yonge Street in the Town of Newmarket

Regional Roads

For the latest information about York Region road construction projects, visit york.ca/RoadConstruction