Canada Post Labour Disruption Impact to York Region Services

May 21, 2025

The Regional Municipality of York is notifying residents that all incoming and outgoing mail will be affected in the event of a national service disruption at Canada Post, effective Friday, May 23, 2025, at 12 a.m. 

During the Canada Post labour disruption, the Region will not send large distribution mailings including suspension orders. Incoming mail from Canada Post will be suspended.  

Alternative ways to access impacted York Region services include: 

Ontario Works 

Ontario Works (OW) financial assistance cheques and statements cannot be mailed during the labour disruption. Cheques for June payments will be processed and held in local offices pending a resolution and may be picked up starting on Wednesday, May 28, 2025, between 8:30 a.m. and 4:30 p.m. Individuals receiving OW payments through direct deposit will receive payment into a bank account, as usual. Those that receive OW payments via Reloadable Payment Card (RPC) will receive payment as usual.  

  • Customers unsure of their local office may contact their caseworker by calling 1-877-464-9675 

  • Customers may also connect with their caseworker to switch to receive payment by direct deposit or Reloadable Payment Card  

  • If applying for financial assistance through Ontario Works or Emergency Assistance, please call 1-888-999-1142                                                     

York Region Transit 

York Region Transit (YRT) customers seeking eligibility for Mobility On-Request Paratransit can drop off applications at York Region Transit (Mobility On-Request) headquarters at 55 Orlando Avenue in the City of Richmond Hill during regular business hours (8:30 a.m. to 4:30 p.m.). 

Court Services

In the event of a Canada Post disruption, please do not mail your payment; payments can be made online at paytickets.ca, by phone at 905-898-0425 or 1-877-331-3309 (Monday to Friday from 8:30 a.m. to 4:30 p.m.).

If you wish to request a trial, or submit any other application, please email us at @email or attend in person at 17150 Yonge Street in the Town of Newmarket; visit Tickets and Summons for information about ticket options 

For additional information, please visit york.ca/Courts 

Public Health

To inquire about mailings regarding immunization, dental and other health concerns, please contact York Region Health Connection at 1-800-361-5653 (TTY: 1-866-512-6228), Monday to Friday from 8:30 a.m. to 4:30 p.m. 

Housing Services 

  • Paper application forms can be picked up and returned once completed, Monday to Friday between 8:30 a.m. and 4:30 p.m. at the following York Region office locations:  

  • Newmarket: 17150 Yonge Street (main floor reception desk) 

  • Keswick: 244262 Woodbine Avenue (main floor reception desk) 

  • Richmond Hill: 50 High Tech Road (3rd floor reception desk) 

  • Vaughan: 9060 Jane Street (main floor reception) 

  • Completed applications can also be faxed to 905-830-5023, emailed to @email or placed in the 24-hour Drop Box outside the main entrance of 17150 Yonge Street in the Town of Newmarket 

General Inquiries

For general inquiries, please contact York Region’s Access York contact centre by phone at 1-877-464-9675 (TTY: 1-866-512-6228) Monday to Friday from 8:30 a.m. to 4:30 p.m. or email @email 

For additional contact information and a complete list of services offered at York Region, visit the Contac Us page.