York Region Court and Tribunal Services 2024 Progress Report highlights significant achievements and future plans

July 02, 2025
Action plan sets a strategic direction with actionable steps

Newmarket – York Regional Council received the 2024 Progress Report for Court and Tribunal Services, highlighting 2024 accomplishments and outlining strategic actions for 2025. This report is part of the 2023-2026 Action Plan, advancing Court and Tribunal Services’ priorities through innovative initiatives, efficiency reviews and strategic collaboration.

“York Region’s Court and Tribunal Services Branch plays a vital role in supporting the efficient and fair administration of proceedings under the Provincial Offences Act,” said York Region Chairman and CEO Eric Jolliffe. “They facilitate essential services to those using the court system while upholding the integrity of the judicial process.”

In 2024, Court and Tribunal Services undertook several initiatives aimed at streamlining processes, furthering its commitments to customer satisfaction. Achievements include:

  • Administrative Penalty Tribunal: Launched for camera-based offences, the Administrative Penalty Tribunal streamlines the adjudication process
  • Consolidation of courthouses: York Region successfully combined two Provincial Offences Courthouses into a single location at 17150 Yonge Street, Town of Newmarket
  • Operational metrics: 71,549 court appearances and collected $29.9 million in payments

"The 2023-2026 Court and Tribunal Services Action Plan works to enhance efficiency, accessibility and inclusivity by focusing on the four priority areas of inclusion, innovation, excellence in service delivery and a sustainable justice system,” said Township of King Mayor Steve Pellegrini, Chair of Finance and Administration. “The 2024 achievements and the strategic actions for 2025 demonstrate a commitment to advancing the Region’s Strategic Plan and promoting community well-being."

2025 priority areas include:

  • Optimize Collections: Enhance approach to collecting unpaid fines/collections by using modern tools and working with the Province to explore more flexible and effective solutions
  • Service Delivery Review: Collaborate with staff and customers to improve the court experience
  • French Language Services Subcommittee: Enhance the availability and quality of French language services

Key facts about Court and Tribunal Services:

  • 197,188 customers served – in person, by phone or online in 2024
  • York Region Court Accessibility Coordinators ensure people with all abilities have equal access to justice
  • york.ca/Courts offers services in both official languages

The Regional Municipality of York consists of nine local cities and towns and provides a variety of programs and services to 1.29 million residents and 57,000 businesses with approximately 624,000 employees. More information about York Region’s key service areas is available at york.ca/RegionalServices

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Media Contact:

Barbara Schnier, Corporate Communications,
The Regional Municipality of York
Phone: 905-505-5775
Email: @email