The part you didn’t realize you played in engaged communities

Most people don’t think of themselves as part of government decision-making.
But decisions are shaped by what people notice, experience and share every day.

You see how your community is changing.
The way traffic moves.
The cost of housing.
How safe you feel while going about your day.

You form opinions without even trying.

And sometimes, you share them.

A quick response to a survey.
A phone call you take.
A few minutes spent answering a question before moving on.

It doesn’t feel like a big moment.

But it’s part of something bigger.

Across York Region, thousands of residents take part in phone and online surveys each year, sharing what matters most in their communities. Those insights help guide decisions about where to invest, what to improve and how services evolve over time. 

When residents identified safety, housing and traffic among the top priorities in the Spring 2026 Community Opinion Report, those concerns become part of how we plan and deliver services, from infrastructure improvements to housing investments and community safety initiatives. 

You don’t always see that connection right away.

You don’t see how one response becomes part of something larger.

But over time, you start to recognize it.

The things people care about are showing up in the places they live.

That’s when it becomes clear.

Those small moments of input are part of something much larger.

You were part of shaping what comes next.

And that’s how communities are built.

Not all at once.

But one voice at a time.

Discover more about the services shaped by your voice at york.ca/RegionalServices